From Home

If a loved one passes away at home, please contact your doctor, and if it was unexpected, also contact the emergency services.

  • If the passing was expected, the doctor will write out a certificate.
  • We can then be contacted and we will arrange, at your convenience, to transfer your loved one into our care.
  • Either at the initial contact with us, or during the transfer, we will determine an appropriate time to arrange the funeral together with one of our caring staff.
  • If the passing was unexpected, then your loved one will most likely be transported to a coroner, who will need to do an examination and write a report determining the cause of death.
  • Once the coroner has completed the report, your loved one will be transferred into our care.
  • We will determine an appropriate time for one of our caring staff to get with you to arrange the funeral or memorial service.